Our Online Welcome Book

We are delighted to welcome you and wish you a most pleasant stay. To facilitate your arrival and make your stay more enjoyable, please read the information contained in this welcome book. If you have any questions, I remain available at the reception or at +33 6 31 43 94 37.

Activities to Discover During Your Stay

Île de Ré offers a wide variety of activities for everyone. Whether you are a nature enthusiast, a history lover, or simply looking for relaxation, you will certainly find something to enhance your stay. Here are some suggestions:

🚴 Bike rides: Île de Ré is famous for its many cycling paths, allowing you to explore its diverse landscapes peacefully.

🏖️ Beaches & swimming: Enjoy the island’s stunning beaches to relax or try water sports such as paddleboarding, sailing, or kitesurfing.

🏛️ Cultural heritage: Visit the charming villages of the island, such as Saint-Martin-de-Ré, with its Vauban fortifications classified as a UNESCO World Heritage site, or Ars-en-Ré, known for its picturesque alleys.

🛍️ Local markets: Discover regional products at the island’s markets, where you can find fresh fish, oysters, Île de Ré sea salt, and many other local specialties.

🌿 Hiking & nature: Explore the salt marshes, nature reserves, and forests that make up the island’s rich ecosystem.

🗼 Cultural visits: Don’t miss the Phare des Baleines (Lighthouse of Whales) for a breathtaking view of the Atlantic Ocean, or visit museums that showcase the history and traditions of the island.

For more ideas and suggestions, check out our detailed blog on activities in Île de Ré: What to do in Île de Ré?

1. Residence Rules

Any additional guests must be declared and approved in advance.
Ball games are not allowed in the residence.
Please dismount your bicycle before entering the courtyard.
Bicycles must be stored under the shelter.
The garden is accessible to all: please put away tables and chairs after use and leave the area clean.
Staying with a pet:
Pets must be approved in advance.
They must be kept on a leash and should not be left alone in your absence.
It is strictly forbidden to:
Allow them to relieve themselves within the residence premises.
Let them climb onto sofas, beds, or chairs.
Specific blankets can be provided upon request.
⚠️ Please respect the tranquility of the residence and other guests.

2. Check-in & Check-out

🔑 Key collection: Keys will be personally handed to you upon arrival.

🕓 Check-in time:

Between 4:00 PM and 7:00 PM.
🕢 Check-out time:

Between 7:30 AM and 9:30 AM.
Please mark your departure time on the board located under the shelter.
🔐 Entrance Code: Available upon request at the reception.

3. End-of-Stay Cleaning

If you have opted for the cleaning package:
✅ You must:

Place dish towels and bath mat in the shower.
Place rented linens on the bed.
Fold the duvet and bedspread at the foot of the bed.
✅ The kitchen must be clean:

Dishes clean and put away.
Plancha cleaned.
Dishwasher emptied.
Fridge defrosted.
Toilet and bathroom clean and tidy.
Vacuum done the night before and recharged.
If you have NOT opted for the cleaning package:
A thorough cleaning is required.

✅ To be done:

🛁 Bathroom:

Glass shower screen, shower tray, and mirror cleaned.
Toilet cleaned inside and out.
Floor vacuumed.
🍽️ Kitchen:

All dishes cleaned, oven, microwave, dishwasher, stovetop, coffee maker, and kettle cleaned.
Refrigerator cleaned and defrosted.
Trash emptied and cleaned.
🛏️ Bedroom & Living Room:

Floor vacuumed.
Rented linens placed on the bed.
Duvet and bedspread folded at the foot of the bed.
Bath mat and dish towel in the shower.
🌳 Outdoor area:

Barbecue cleaned and degreased.
Garden furniture dusted.
Floor swept.

4. Available Services

🎲 Games & Leisure

Board games available under the shelter.
Beach toys available.
🚲 Bicycle Equipment

Bicycle shelter.
Repair kit available.

5. Laundry Room

🕒 Opening hours:

Morning: 8:00 AM – 1:00 PM
Afternoon: 2:00 PM – 8:00 PM
Limited to 1/2 day per week per accommodation.
Reserve your slot by writing your accommodation number on the schedule in the laundry room.
I wish you a wonderful stay at Le Clos des Sternes! 😊